Gnani AI

Details

Company

Gnani.ai

Location

Bengaluru, Karnataka

Category

Artificial Intelligence

Pricing

Paid

Key Features

• ✓Indian alternative to Dialogflow
• ✓AI-powered assistance
• ✓Natural language processing
• ✓Automated AI-led debt collection and payment reminders
• ✓Multilingual voicebots in 80+ global languages and dialects
• ✓Omnichannel support for Voice, WhatsApp, and Web Chat
• ✓Real-time agent assist with live transcription and suggestions
• ✓Automated quality management for 100% of support calls
• ✓Sentiment and emotion analysis for customer interaction scoring
• ✓Voice biometrics for secure and instant user authentication
• ✓Proprietary ASR engine optimized for heavy accents and noise
• ✓Generative AI 'Assist' for automated call summarization
• ✓Pre-built integration with Salesforce, Zendesk, and Freshdesk
• ✓Low-code visual bot builder for rapid workflow deployment
• ✓In-depth conversational analytics and performance dashboards
• ✓Advanced intent recognition for complex customer queries
• ✓PCI-DSS and SOC2 compliant secure data processing
• ✓High-fidelity TTS with natural, human-like prosody
• ✓Automated appointment scheduling and lead qualification
• ✓Seamless handoff from AI bot to live human agents
• ✓Domain-specific models for Banking, Insurance, and Retail
• ✓On-premise and private cloud deployment options
• ✓Real-time language translation for cross-border support

Available On

Gnani AI is an Indian alternative to

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