Gnani AI

Details

Company

Gnani.ai

Location

Bengaluru, Karnataka

Category

Artificial Intelligence

Pricing

Paid

Key Features

• ✓ Indian alternative to Dialogflow
• ✓ AI-powered assistance
• ✓ Natural language processing
• ✓ Automated AI-led debt collection and payment reminders
• ✓ Multilingual voicebots in 80+ global languages and dialects
• ✓ Omnichannel support for Voice, WhatsApp, and Web Chat
• ✓ Real-time agent assist with live transcription and suggestions
• ✓ Automated quality management for 100% of support calls
• ✓ Sentiment and emotion analysis for customer interaction scoring
• ✓ Voice biometrics for secure and instant user authentication
• ✓ Proprietary ASR engine optimized for heavy accents and noise
• ✓ Generative AI 'Assist' for automated call summarization
• ✓ Pre-built integration with Salesforce, Zendesk, and Freshdesk
• ✓ Low-code visual bot builder for rapid workflow deployment
• ✓ In-depth conversational analytics and performance dashboards
• ✓ Advanced intent recognition for complex customer queries
• ✓ PCI-DSS and SOC2 compliant secure data processing
• ✓ High-fidelity TTS with natural, human-like prosody
• ✓ Automated appointment scheduling and lead qualification
• ✓ Seamless handoff from AI bot to live human agents
• ✓ Domain-specific models for Banking, Insurance, and Retail
• ✓ On-premise and private cloud deployment options
• ✓ Real-time language translation for cross-border support

Available On

Gnani AI is an Indian alternative to

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