Zoho CRM vs Zoho Desk

Detailed side-by-side comparison of features, pricing, and origin.

Zoho CRM

Customer relationship management software for sales teams and businesses.

Zoho Corporation · Chennai · Freemium

Zoho Desk

Help desk software for customer support and ticketing.

Zoho Corporation · Chennai · Freemium

Comparison Matrix

Ownership
Swadeshi vs Swadeshi
Pricing Mode
Freemium vs Freemium
Headquarters
Chennai vs Chennai

Platform Availability

Zoho CRM

WebiOS

Zoho Desk

Web

Feature Comparison

Shared Features

  • Business process automation
  • Enterprise-grade security

Unique to Zoho CRM

  • Indian alternative to Salesforce

Unique to Zoho Desk

  • Indian alternative to Zendesk

Both Replace These International Apps

Editorial Analysis

In the Business space, Zoho CRM (Chennai) and Zoho Desk (Chennai) represent two strong Swadeshi alternatives. Both serve as Indian alternatives to Microsoft Dynamics 365.

Key Differences: Zoho CRM offers broader platform support with 2 platforms.

Both Zoho CRM and Zoho Desk support India's digital ecosystem. Either choice keeps your data and capital within the country.